Frequently Asked Questions
How To Information
Q: What temperature should I my the brush at?
A: We recommend using the brush at the maximum temperate of 230 Degrees to ensure perfectly straightened hair.
Q: Should I use my brush on wet or damp hair?
A: We recommend only using the brush on DRY hair!
Q: How slowly should I brush to ensure maximum effects?
A: Move just as slowly through your hair as you would when using a regular straightener. It is essential to brush slowly to ensure the heated ceramic surface works perfectly.
Q: What is the best way to use the brush?
A: We recommend sectioning your hair into smaller strands and slowly moving through each section, one at a time. Ensure that each section is pressed firmly onto the heated ceramic base!
Q: Will this work on curly, thick and/or frizzy hair?
A: YES! We have personally used our hairbrush straightener on all types of hair, and yes it has worked well every time!
Q: How hot does the brush heat up to?
A: You can select your own temperature, ranging from 170 to 230 Degrees.
Q: How long is the brush under warranty?
A: We offer a one year repair & replacement warranty!
Q: Where do I enter the coupon code?
A: Simply click "Show Order Summary" at the top of the screen, and you are able to enter your coupon code.
Q: I haven't received my order, what should I do?
A: If it has been longer than 18 business days and your order has still not arrived, please send an email to our support team for further assistance. Contact them at firstname.lastname@example.org.
Q: How long does shipping take?
A: Shipping times vary country to country, please check our shipping page for more information.