All shipments are despatched from our warehouse in Lakewood, New Jersey.
All shipping is carried out through a track-able service. Parcels will be delivered on weekdays only, we are unable to deliver on a weekend. We understand that many people are not home during business hours, and in that case suggest having your order sent to a business address.
Please visit our International site www.citraco.com.au for orders outside of the US, Canada & Mexico.
Please ensure that your address is entered correctly as we are not liable for parcels delivered to the wrong address due to incorrect entry. Please note, if you are unable to be present at the time of the delivery, we are not liable for parcels left on your porch and/or front door or missed deliveries. We strongly recommend making previous arrangements with your local postal service to ensure the safety of your parcels.
Please note that advertised shipping times do not include an estimated 1 to 2 days for order processing & handling.